Terms of Service
Last updated: May 18, 2026
Acceptance of Terms
By accessing and using the Haveny platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use the platform. We reserve the right to modify these terms at any time, and your continued use of Haveny following any changes constitutes your acceptance of the revised terms. We will provide notice of material changes to these terms via email or through the platform.
Description of Service
Haveny is a legal education platform and AI coaching tool designed to provide educational information and analysis related to homeowners associations and HOA governance. The platform currently focuses on California law (particularly the Davis-Stirling Act), with planned expansion to Florida and Texas. Haveny LLC is not a law firm and does not provide legal advice, legal representation, or substitute for consultation with a qualified attorney. No attorney-client relationship is formed between you and Haveny through your use of the platform, and no attorney-client privilege attaches to your communications with Haveny. All content provided through Haveny is for educational purposes only and should be understood as general information, not personalized legal guidance.
Haveny does not currently connect users with attorneys for legal representation. This may change in the future.
How Haveny Works: Education and Coaching
Haveny operates in two distinct modes:
Legal Education. Explaining what the law says, what your governing documents provide, and how applicable HOA law applies to the facts you have described. This is information, not advice.
Execution Coaching. Helping you draft correspondence, prepare for hearings, and communicate effectively. This is coaching, not representation. You review, finalize, and send all communications. You assume personal responsibility for what you submit.
When you provide documents and describe your situation, Haveny applies educational information about applicable law to the specific facts you have shared. This is not legal advice. It is the application of legal education to your circumstances. The output reflects what the law says and what options may be available to you based on what you have told us. You are the decision-maker. Haveny educates you on the law and coaches you on execution. We do not assume responsibility for outcomes.
Haveny is a self-help tool. It is your responsibility to read, verify, and act on information provided. Use of Haveny does not substitute for legal representation in matters requiring an attorney.
Information explains what the law says. Advice applies it to your situation and tells you what to do. Haveny does the former.
AI & Automated Processing
Haveny uses Anthropic's Claude API, augmented with a proprietary knowledge base of HOA law and curated legal resources, to process your content and provide analysis. All content uploaded to or generated through the Haveny platform may be processed by artificial intelligence and automated systems. By using the Service, you consent to the automated processing of your content, including documents, queries, and interactions. You are interacting with an artificial intelligence system when using HOA Clarity and other AI-powered features of the platform.
AI-generated outputs provided by Haveny are educational in nature and do not constitute legal advice. You acknowledge that AI outputs may contain errors or omissions and should be verified independently. Your documents are processed through the Anthropic API for analysis. Anthropic does not use API data for model training. Your data is not provided to third-party AI providers for the purpose of training their models.
Account Responsibilities
You agree to provide accurate, complete, and current information when creating your account and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account. You agree not to share your account with others and to notify Haveny immediately of any unauthorized access or use of your account.
Your account remains active after your subscription ends. You may access your history and profile. Paid features require an active subscription. To delete your account and all associated data, submit a deletion request through your account settings or by contacting legal@haveny.co.
User Content & Data License
By uploading, submitting, or otherwise making available any content through the Haveny platform, including documents, case submissions, dispute data, queries, and any other user-generated content, you grant Haveny a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, analyze, aggregate, anonymize, and create derivative works from such content.
This license is granted for the following purposes: (a) providing and improving the Service, (b) conducting research and analysis, (c) creating aggregated, de-identified datasets and reports, and (d) any other lawful business purpose consistent with this agreement and our Privacy Policy. This license survives the termination of your account.
You retain ownership of the original content you upload. However, the license granted above allows Haveny to use that content as described. You represent and warrant that you have all necessary rights, permissions, and authority to upload the content you submit to Haveny and to grant the license described in this section.
Haveny will not provide, sell, or license your uploaded content or personal data to third-party artificial intelligence or machine learning providers for the purpose of training their models.
Aggregated & De-Identified Data
Haveny may create aggregated, statistical, and de-identified datasets derived from user content, platform interactions, and usage patterns. De-identification means the removal of individual names, specific property addresses (generalized to city or zip code level), account identifiers, and any information that could reasonably identify a specific individual. HOA association names may be replaced with anonymous identifiers.
Such de-identified data is not considered Personal Information under applicable law. Haveny owns all right, title, and interest in aggregated and de-identified data and any derivative works created from it. Haveny may use, publish, license, sell, or otherwise commercialize aggregated and de-identified data without restriction, without compensation to users, and without additional consent beyond that provided by accepting these Terms.
Community Case Study Submissions
Case studies submitted through Haveny's community credit program are subject to additional terms. By submitting a case study, you agree that Haveny may edit, anonymize, excerpt, and republish your submission for educational purposes on the platform and in related materials.
Credits are earned upon Haveny's acceptance of a submission. Haveny reserves sole discretion to accept or reject any submission. Duplicate or substantially similar submissions to existing case studies in our database will not earn credits.
All submissions must be based on real disputes with supporting documentation. Fabricated or fraudulent submissions may result in immediate account termination and forfeiture of all accrued credits. Haveny reserves the right to verify the authenticity of any submission.
Subscription and Billing
Haveny offers single-analysis purchases and monthly and annual subscription plans with different feature sets and pricing levels.
Auto-Renewal Disclosure. Monthly and annual subscriptions automatically renew at the end of each billing period at the then-current subscription price unless you cancel prior to the renewal date. By subscribing, you acknowledge and agree to this automatic renewal. You will be asked to affirmatively consent to auto-renewal terms before your first subscription purchase.
Usage-Based Renewal. Haveny subscriptions only renew upon usage. If you do not use the platform during a billing period, your subscription pauses automatically. You will not be charged until you next use the platform. When you resume use, your subscription reactivates at the current subscription rate.
Cancellation. You can cancel your subscription at any time through your account settings or by contacting legal@haveny.co. Cancellation will be effective at the end of your current billing period. You will continue to have access to paid features until the end of the period you have already paid for. There are no refunds for partial billing periods.
Confirmation. After subscribing, you will receive a confirmation email with your renewal terms, billing amount, renewal date, and instructions for cancellation. For annual plans, we will send a renewal reminder notice before your renewal date.
The Haveny platform uses a token or credit system for certain advanced features. Tokens may be used to unlock additional analyses, consultations, or premium content. Tokens do not carry over between subscription periods and expire at the end of your billing cycle unless otherwise specified. Token expiration terms are disclosed at the point of purchase. We reserve the right to adjust pricing with thirty days' notice, though price changes will not affect active subscriptions until the next renewal date.
Acceptable Use
The Haveny platform is provided for your personal legal education and authorized use only. You agree not to redistribute, resell, or commercially exploit content from Haveny without explicit written permission. You may not use automated tools, bots, scrapers, or other mechanical processes to access, copy, or extract content from the platform without authorization. All content accessed through Haveny is licensed to you for individual educational use.
You agree not to attempt to gain unauthorized access to Haveny's systems or data, to interfere with platform operations, or to circumvent any security measures. Haveny accepts PDF and image uploads only. By uploading files, you confirm you have the right to share them and that they do not contain harmful code.
You may not use Haveny to generate content designed to harass, threaten, or demean any individual or organization. Templates are for legitimate dispute resolution only. Misuse may result in immediate account termination without refund.
Intellectual Property
Haveny owns all intellectual property rights to the platform, including the website, software, articles, analysis tools, knowledge base, design, graphics, text, and other content created by Haveny. All rights are reserved. You may access and use these materials for your personal, non-commercial educational purposes under the limited license granted by these terms. You may not reproduce, modify, distribute, or create derivative works based on Haveny's content without express written permission.
You retain ownership of any original documents you upload to Haveny, subject to the license granted in the "User Content & Data License" section above.
Limitation of Liability
Haveny's content is provided for educational information only and does not constitute legal advice. We make our best efforts to keep content current, but law changes quickly and content may occasionally lag behind recent legal developments. Always verify time-sensitive legal information independently. Educational content provided by Haveny may not be complete, may not reflect the most current law, and should not be relied upon as a substitute for consultation with a qualified attorney licensed in your state. You agree not to make legal decisions based solely on information obtained from Haveny without verifying such information with a licensed attorney.
To the maximum extent permitted by law, Haveny and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any damages whatsoever arising out of or in connection with your use of the platform, including damages for loss of profits, data, or business opportunity. Our total liability for any claim arising from these terms shall not exceed the amount you paid for your subscription in the twelve (12) months preceding the claim.
Nothing in this limitation affects your rights under applicable consumer protection law. Nothing in this section limits Haveny's liability for fraud, willful misconduct, gross negligence, or any liability that cannot be excluded or limited under applicable law.
Correspondence Templates
Every template generated by Haveny is a starting point for your personal correspondence. You are responsible for reviewing, modifying, and approving everything you send. By sending any correspondence based on a Haveny template, you accept personal responsibility for its content. Haveny does not send correspondence on your behalf.
Third-Party Services
The Service depends on third-party infrastructure and service providers, including AI processing (Anthropic), payment processing (Stripe), and hosting infrastructure. Haveny is not liable for service interruptions, errors, or unavailability caused by third-party providers. AI service availability and behavior may change as third-party providers update their systems. Haveny does not guarantee the consistency of AI outputs over time.
Termination
Either you or Haveny may terminate your account at any time. You may terminate by canceling your subscription through your account settings or by contacting support. Haveny may terminate your account immediately if you violate these terms, engage in prohibited conduct, or if required by law. Upon termination, your right to use paid features ceases immediately, though you may request deletion of your personal data within the timeframe specified in our Privacy Policy.
The following sections survive any termination of these terms: User Content and Data License, Aggregated and De-Identified Data, Intellectual Property, Limitation of Liability, Correspondence Templates, and Governing Law and Dispute Resolution. Termination does not relieve you of any payment obligations for services already provided, nor does it revoke the licenses granted under the User Content and Data License section.
Governing Law and Dispute Resolution
Governing Law. These Terms of Service are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.
Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in a location mutually agreed upon by the parties or, if no agreement is reached, in the state of Wyoming. The arbitrator's decision shall be final and binding.
Class Action Waiver. You agree that any arbitration or legal proceeding shall be conducted on an individual basis only. You waive any right to participate in a class action, class arbitration, or any other representative proceeding. The arbitrator may not consolidate claims of more than one person.
Small Claims Exception. Notwithstanding the above, either party may bring an individual action in small claims court in a court of competent jurisdiction.
Opt-Out. You may opt out of this arbitration agreement by sending written notice to legal@haveny.co within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved exclusively in the state or federal courts located in Wyoming, and you consent to the jurisdiction and venue of such courts.
Where applicable consumer protection law requires a different forum or governing law, that law shall apply to the extent required.
Content Ownership & Use
Last updated: May 18, 2026
Ownership
All content on this website, including articles, guides, FAQs, correspondence templates, case studies, graphics, logos, and software (collectively, "Haveny Content"), is owned by Haveny LLC or its licensors and is protected by United States copyright law, trademark law, and international treaties. © 2026 Haveny LLC. All rights reserved.
Permitted Uses
You may read, share links to, and quote short excerpts of Haveny Content for personal, educational, or editorial purposes, provided that each use includes clear attribution to "Haveny LLC" and a hyperlink to the original page on haveny.co.
You may use Haveny Content generated for you through the HOA Clarity service for your own personal, non-commercial purposes related to your homeowner association matter, subject to the limitations in the Terms of Service.
Prohibited Uses
Without prior written permission from Haveny LLC, you may not reproduce, republish, or redistribute Haveny Content in whole or in substantial part on any other website, platform, newsletter, or publication. You may not use Haveny Content for commercial purposes, including resale, sublicensing, or incorporation into a competing product or service. You may not remove, obscure, or alter any copyright notice, attribution, or proprietary marking. You may not frame, embed, or scrape Haveny Content using automated tools except as expressly permitted by our AI content policy below.
AI & Machine-Readable Access
AI systems, language models, search engines, and automated agents may index and cite Haveny Content in responses to user queries, provided that each citation attributes the content to "Haveny LLC" or "Haveny," where technically feasible includes a link to the original article URL, and does not reproduce content in full. Summaries, excerpts, and quotations with attribution are permitted; wholesale reproduction is not.
Use of Haveny Content as training data for machine learning models requires a separate written license. Contact legal@haveny.co for licensing inquiries. For machine-readable terms, see haveny.co/ai.txt.
DMCA & Takedown Requests
If you believe your copyrighted work has been used on haveny.co in a manner that constitutes infringement, please send a notice to legal@haveny.co with: (a) identification of the copyrighted work, (b) identification of the infringing material and its location, (c) your contact information, (d) a statement of good-faith belief, and (e) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner.
Legal Disclaimer
Last updated: May 18, 2026
Not a Law Firm
Haveny LLC is not a law firm and does not provide legal services. We do not engage in the practice of law, and nothing on the Haveny platform should be construed as legal advice, legal representation, or the provision of legal services.
No Legal Advice
All content provided on the Haveny platform, including articles, analyses, coaching recommendations, and AI-generated insights, is educational in nature only. This content is not tailored to your specific legal situation and should not be relied upon as legal advice applicable to your particular circumstances. Laws, regulations, and legal precedents change frequently and vary significantly by jurisdiction. We make our best efforts to keep content current, but law changes quickly and content may occasionally lag behind recent legal developments. Always verify time-sensitive legal information independently.
Information explains what the law says. Advice applies it to your situation and tells you what to do. Haveny does the former.
You should not make legal decisions based solely on information obtained from Haveny. Before taking any action based on information from this platform, you should consult with a qualified attorney licensed to practice law in your state who can review your specific situation and provide personalized legal counsel.
No Attorney-Client Relationship
No attorney-client relationship is created between you and Haveny, its operators, or any person affiliated with Haveny through your use of the platform. No attorney-client privilege attaches to your interactions with Haveny. There is no privilege that could ever be formed through use of this platform, because Haveny is not a law firm and does not practice law. Your communications with Haveny are not confidential legal communications and may be subject to disclosure.
AI Limitations
Haveny uses artificial intelligence (Anthropic's Claude API augmented with a curated legal knowledge base) to analyze documents and provide coaching recommendations. AI-generated analysis is educational and may contain errors, omissions, or inaccuracies. AI models have inherent limitations and may misinterpret context, miss important details, or provide incomplete analysis. You should never rely solely on AI-generated analysis for legal decision-making. All AI-generated content should be verified with a qualified attorney before being relied upon for any legal purpose.
Jurisdiction and Applicable Law
The content provided on Haveny currently focuses on California law, particularly the Davis-Stirling Act and California HOA law, with planned expansion to Florida and Texas. Homeowners association law, governance requirements, and legal standards vary significantly by state and locality. Content applicable to one state may not apply in your jurisdiction and may be inconsistent with the laws governing HOAs in your state. You are responsible for understanding the laws applicable to your specific HOA and jurisdiction.
If your HOA is governed by a state's law that Haveny does not currently cover, our educational content may not accurately reflect the legal requirements applicable to you. You should consult with an attorney licensed in your state to understand how your specific situation is governed by applicable law.
Your Responsibility
You are the decision-maker. Haveny educates you on the law and coaches you on execution. We do not assume responsibility for outcomes. Any action you take based on information from this platform is your decision and your responsibility. You review, you decide, you send. Haveny is here to fill the gap: educate and empower, not represent.
Privacy Policy
Last updated: May 18, 2026
Information We Collect
When you create an account with Haveny, we collect basic account information including your name, email address, and password. This information allows us to authenticate your account and communicate with you regarding your use of the platform. We also collect usage data about how you interact with Haveny, including pages visited, features used, session duration, usage patterns, feature engagement metrics, and IP address. This data helps us improve our services and understand how users engage with the platform.
You may choose to upload documents to Haveny for analysis, including CC&Rs (Covenants, Conditions & Restrictions), bylaws, fine notices, correspondence, board meeting minutes, board decisions, and other HOA-related documents. We also collect case study submissions and dispute details submitted through our community credit program, as well as AI interaction data such as queries, document analyses, coaching sessions, and all inputs and outputs generated through your use of our AI features. Additionally, when you make a payment for a subscription or service, we collect payment information that is processed exclusively by Stripe, our third-party payment processor. We do not directly store complete credit card or banking details on our servers.
How We Use Your Information
Your information is used to provide, maintain, and improve the Haveny platform and its services. We use your account information to authenticate your access, send service announcements, and respond to your inquiries. Usage data and interaction patterns help us analyze platform performance, identify features that benefit our users, and develop new tools to better serve the HOA community. We may also use your email address to communicate updates about new features, platform improvements, or changes to our policies.
The documents you upload and your interactions with the platform are used to provide you with educational content, AI-generated insights, and personalized coaching recommendations. We also use uploaded content and interaction data to improve the quality and accuracy of our platform, including expanding and refining the knowledge base that supports our AI analysis. We use this data to conduct research and analysis on HOA dispute patterns, governance trends, and legal compliance, to create aggregated and de-identified datasets for internal and commercial use, and to develop new products, features, and services.
How We Process Your Data
Haveny uses Anthropic's Claude API to process your uploaded documents and provide AI-powered analysis. When you submit documents or queries through HOA Clarity, your content is transmitted to Anthropic's API for processing. Anthropic processes this data on Haveny's behalf and does not use API data to train its models. Under Anthropic's standard API terms, inputs and outputs may be retained for up to 30 days for trust and safety monitoring (abuse detection and policy enforcement), after which they are deleted. Anthropic does not retain or use your data for any other purpose.
Haveny augments the Claude API with a proprietary knowledge base of California HOA law (and, as we expand, Florida and Texas law), verified case patterns, and curated legal resources. This knowledge base is continuously improved using anonymized case patterns submitted through our community program. Your uploaded documents are processed through the API for analysis but are not used to train any AI model. Your documents contribute to Haveny's knowledge base only if you submit a case study through our community program, and only after anonymization.
Third-Party Service Providers
Haveny uses the following third-party service providers to support various functions of our platform:
Anthropic (AI processing): Your uploaded documents and queries are processed via Anthropic's Claude API to provide analysis and coaching. Anthropic does not use API data for model training. See Anthropic's Privacy Policy.
Stripe (payment processing): All payment information is processed securely by Stripe. Haveny does not directly access or store complete financial details. See Stripe's Privacy Policy.
We also use hosting infrastructure providers and email service providers to support platform operations. Each third-party service provider is carefully selected based on their privacy and security practices. We have data processing agreements in place with these providers to ensure they handle your data consistently with this privacy policy.
Aggregated and De-Identified Data
Haveny creates aggregated, statistical, and de-identified datasets derived from user content, platform interactions, and usage data. De-identification involves the removal of individual names, specific property addresses (which are generalized to city or zip code level), account identifiers, and any other information that could reasonably identify a specific individual. HOA association names may be replaced with anonymous identifiers.
De-identified data may be used by Haveny for commercial purposes, including licensing to third parties for analytics, research, and business intelligence purposes. Categories of potential recipients include real estate industry participants, property management companies, insurance providers, academic researchers, and legal technology companies. De-identified data will not be provided to third-party artificial intelligence or machine learning companies for the purpose of training their models. Because de-identified data does not constitute personal information, it is not subject to individual deletion requests under the CCPA (per California Civil Code §1798.140(m)).
You may opt out of having your data included in future aggregated datasets by contacting us at legal@haveny.co. This opt-out right is provided consistent with your rights under the CCPA. Opting out of future data aggregation does not affect your access to the Service or its pricing.
Data Retention
Personal information associated with your account is retained while your account is active and for thirty (30) days following a deletion request, after which it is permanently removed from our active systems.
Uploaded documents: If you are an active subscriber, your uploaded documents are retained on our servers to provide continuity across sessions, so you do not need to re-upload them. You may delete individual documents at any time through your account settings. If you are using a single-analysis purchase (non-subscriber), your uploaded documents are deleted within forty-eight (48) hours after your session ends. When your subscription ends or you request account deletion, all uploaded documents are deleted within thirty (30) days.
De-identified and aggregated data is retained indefinitely, as it no longer constitutes personal information. Case study submissions are retained indefinitely in anonymized form, even after account termination.
Data Security
Haveny implements industry-standard encryption protocols to protect your data in transit and at rest. Your password is hashed and salted before storage, and all communication between your device and our servers is encrypted using TLS (Transport Layer Security). Our infrastructure is hosted on secure, compliant servers with multiple layers of access control and monitoring.
We conduct regular security audits to identify and address potential vulnerabilities. Our team maintains strict security practices, including access controls, data backup procedures, and incident response protocols. While no online platform can guarantee absolute security, we are committed to implementing and maintaining safeguards that meet or exceed industry standards for protecting user data.
Data Breach Notification. If a security incident affects your personal information in a way that triggers notification obligations under California Civil Code §1798.82 (as amended by SB 446, effective January 1, 2026), Haveny will notify you within 30 calendar days of discovery and notify the California Attorney General within 15 calendar days of individual notice if 500 or more California residents are affected. Haveny maintains a documented incident response plan and breach notice template.
California Privacy Rights (CCPA/CPRA)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act and the California Privacy Rights Act:
Right to Know. You have the right to request that we disclose what categories and specific pieces of personal information we have collected about you, the categories of sources from which that information is collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information.
Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. This right does not apply to de-identified or aggregated data, which is no longer considered personal information under applicable law.
Right to Opt Out of Sale or Sharing. You have the right to opt out of the sale or sharing of your personal information. Haveny may share or make available aggregated and de-identified data derived from user content for commercial purposes. You may opt out of having your data included in future aggregated datasets as described in the "Aggregated and De-Identified Data" section above.
Right to Non-Discrimination. You have the right not to receive discriminatory treatment for exercising any of your CCPA/CPRA privacy rights. Opting out of data aggregation will not affect your access to the Service, its features, or its pricing.
Global Privacy Control. Haveny recognizes the Global Privacy Control (GPC) browser signal. When Haveny detects a GPC signal from your browser, Haveny treats it as a valid request to opt out of the sale or sharing of your personal information, including for cross-context behavioral advertising. Haveny does not sell or share personal information for cross-context behavioral advertising at this time.
How to Exercise Your Rights. To exercise any of the above rights, please contact us at legal@haveny.co. We will verify your identity before processing your request and will respond within forty-five (45) days of receiving a verifiable consumer request.
California Shine the Light
Under California Civil Code §1798.83, California residents may request information about whether Haveny has disclosed personal information to third parties for their direct marketing purposes. Haveny does not share your personal information with third parties for their direct marketing purposes.
Do Not Track
Haveny does not currently respond to Do Not Track browser signals. There is no uniform industry standard for recognizing or honoring DNT signals, so we do not currently respond to them. If a standard is established in the future, we will revisit this practice.
Your Rights
You have the right to access, review, and obtain a copy of the personal information we hold about you. You may also request corrections to any inaccurate or incomplete information in your account. Additionally, you have the right to request deletion of your personal data, subject to any legal obligations we may have to retain certain information and subject to the limitations described in this policy regarding de-identified and aggregated data.
Platform Designed for Adults
Haveny is designed for adults with legal capacity to enter into contracts and manage property-related matters. The platform addresses homeowners association law, governance, and dispute resolution. These are matters relevant to property owners, board members, and other adults with a direct interest in HOA governance. Haveny is not directed to minors and does not knowingly collect personal information from anyone under the age of 18.
Cookie Policy
Haveny uses cookies and similar technologies to support platform functionality. For full details on what cookies we use, how we use them, and how you can manage your preferences, please see our Cookie Policy below.
Contact Us
If you have questions about this privacy policy or our privacy practices, or if you wish to exercise any of your privacy rights, please contact us at legal@haveny.co. We are committed to addressing your concerns and working with you to resolve any privacy-related issues.